FIND OUT WHERE AND HOW YOUR NEXT ACCIDENT MAY HAPPEN
WITH A LEARNING FROM NORMAL WORK FRAMEWORK
Leverage modern safety science, digital technology & proven Human Performance tools to achieve a breakthrough in safety performance and safety culture.
“I may be interested in the future”
“I want to learn how it could work in my organization”
And aligned with industry guidance
Learn how to find precursors of your next surprise accident
Knowing the hazards and having controls in place is not enough to prevent your next accident.
Many conditions are not classified as hazards but contribute to accidents. The conditions that will create your next accidents are in place today, just for your people effectively deal with them most of the time. We will show you these conditions and how to find them in your operations.
Overcome the “hiding game” and find out what people are not telling you about what’s really going on
Hiding information or not telling the truth is people’s self-protective behavior when they believe they may be blamed or punished.
This typically occurs when something goes wrong and results in leaders not knowing the challenges their workers face and inability to address the issues, which leads to more issues and repeat accidents over time.
When there is no accident or failure, the conversion about what makes the work difficult is much easier.
See examples of how “Learning From Normal Work” reduced risk, saved money, and improved efficiency.
Apply Practical Tools to identify where and how your next accident will take place
We provide templates and implementation resources to help your teams.
Knowledge is nothing without practical application. Therefore, you will learn simple tools you can straight away.
Learn how to identify tasks that are likely to result in your next accident and prioritize your resources
Reframe your safety observation and leadership visits to learn about your next accident
Learn how to ask powerful questions that open people up and give you insights into the causes of your next accident.
For example, when observing non-compliance, you can ask, “What is the advantage of doing it this way?” Then, instead of focusing on correcting behavior and not learning, you find out why it makes sense to the person. Then, you can make changes the desired changes.
Find out why people are breaking rules
A popular belief is that not following procedures is a cause of accidents. Unfortunately, that is not true and prevents effective learning. We will show you why people don’t follow the rules and give you templates and checklists so you can find these reasons in your operations.
WHAT DO WE MEAN BY ‘NORMAL WORK’?
In ‘normal work’, people adapt to changing conditions and challenges as part of their job. For example, lifting a load. Every time an operator does it, there may be something different about the situation, for example:
- Less time available than planned
- Additional people in the area
- One person being off work and not available
- Correct tools (e.g. lifting slings) not available
Overcoming the various challenges is part of what needs to be done to complete the task. It’s ‘normal work’.
Example of How an International Energy Company Eliminated the Risk of a Life-Changing Injury by “Learning From Normal Work”
Summary: “Learning From Normal Work” is complementary to other forms of risk control and captures aspects of risk other methods tend to omit, such as confusing design, reasons behind potential miscommunication, or constraining spatial arrangements.
ARE YOU READY TO
START FINDING THE CAUSES OF YOUR NEXT ACCIDENT?
This toolkit is more than just education.
It’s a comprehensive, engaging, thought-provoking, and highly practical system that will enable your organization to identify where and how your next accident can happen and completely change how you think about risk management resulting in safety culture transformation.
“I may be interested in the future”
“I want to learn how it could work in my organization”
WHAT IF YOU COULD:
Find out which activities are most likely to result in an accident
Find the causes of accidents before they happen
Find things that contribute to accidents that are not captured by hazard analysis or typical investigations
Get your workers to relax and tell you a full story of what’s really going on – and put an end to the “hiding game.”
Enable your organization to make “Learning From Normal Work” part of your culture
WHAT IF YOU COULD:
Find out which activities are most likely to result in an accident
Find the causes of accidents before they happen
Learning from Normal Work is the Future of Safety!
“I may be interested in the future”
“I want to learn how it could work in my organization”
SO WHAT DO YOU ACTUALLY NEED?
A rapid, scalable culture transformation system that improves:
The mindset of different teams affecting operations about safety and incident causation
The skillset to identify critical tasks and local constraints
Shared agreement on what to do with it
The mindset of different teams affecting operations about safety and incident causation
The skillset to identify critical tasks and local constraints
Shared agreement on what to do with it
The processes to sustain the effort
Ability to achieve the above at scale in a short period
The processes to sustain the effort
Ability to achieve the above at scale in a short period
HOW YOU WILL LEARN TO APPLY IT IN PRACTICE?
Micro-learning on a Digital Platform
- Short videos 1-2 min long. Sharp, concise, to the point.
- Mobile friendly
- The professionally illustrated story,inspired by true events
- Reflective questions and thought-provoking quizzes
- What we’ve learned
- Share our examples
- What are we going to do differently
Micro-learning on a Digital Platform
- Short videos 1-2 min long. Sharp, concise, to the point.
- Mobile friendly
- The professionally illustrated story,inspired by true events
- Reflective questions and thought-provoking quizzes
- What we’ve learned
- Share our examples
- What are we going to do differently
THIS COMBINATION LEADS TO:
Strong knowledge retention
2.
3.
Strong knowledge retention
3.
THE ONLINE PLATFORM
WHAT YOU WILL LEARN:
Who is this for?
Leaders who have direct or indirect influence over the various resources and conditions that affect how the work is done. This includes business leaders from different functions including, operations, HSE, quality, engineering, etc. working at different level of the organizational hierarchy, including supervisors, managers, site leaders and Vice Presidents.
Who is this NOT for?
Front-line employees and people performing the tasks. Although we learn FROM them and they are involved, they need a different set of materials that we will develop in the future.
WHAT RESULTS should you expect?
Find out which activities are most likely to result in an accident
Find the causes of accidents before they happen. Find a whole new world of accident precursors that were hidden from you that would only be revealed in an investigation report of a surprise accident.
Find things that contribute to accidents that are not captured by hazard analysis or typical investigations.
Get your workers to relax and tell you a full story of what’s really going on – and put an end to the “hiding game.”
Enable your organization to make this discovery continually.
Your repeat accident rate goes down.
Your investigation costs are significantly reduced.
Rapidly create a new positive safety culture.
WHO LED THE DEVELOPMENT OF THIS SYSTEM?
Dr. Marcin Nazaruk holds a Ph.D. in the practical application of industrial psychology to safety in high-risk industries and has two decades of hands-on experience with the front-line and leaders to improve safety and operational efficiency.
He provides leadership to four of the most influential Human Factors Industry Working Groups: IOGP, HPOG, Step Change in Safety, and SPE.
He is the author of both scientific papers and practitioner articles and the designer of practical guides and tools adopted by industry, including the IOGP guidance on “Learning From Normal Work”.
Learning From Normal Work Vs Incident Investigations
Learning From Normal Work Vs Near Miss And High Potential Incidents
Learning from Normal Work Vs Job Risk Assessment
Learning From Normal Work Vs Behavioral Observations
“I may be interested in the future”
“I want to learn how it could work in my organization”